FAQ’s

faq

Yes, it is safe. We prioritize the security of your transactions and personal information. Our platform utilizes advanced encryption technologies to ensure a secure and protected environment for all users.

Our transaction fees are transparent and competitive. You can view the fee details on the checkout page before finalizing your purchase.

Transactions are processed instantly. Once your payment is confirmed, you’ll receive your Bitcoins in your designated wallet.

Yes, identity verification is a mandatory step to comply with regulatory requirements and enhance security. The process is straightforward and ensures a safe trading environment.

Currently, we only facilitate the buying of Bitcoins using PayPal. Selling Bitcoins is not supported on our platform at this time.

If you experience technical issues, please reach out to our 24/7 customer support via email at [email protected] or through our live chat feature for immediate assistance.

We have both minimum and maximum purchase limits. These limits are designed to comply with regulatory standards and may vary based on your account verification status.

Top Questions

Can I link multiple PayPal accounts to my BuyBitPay account?

No, for security reasons, each BuyBitPay account can be linked to one PayPal account only.

Are there any geographical restrictions on using this platform?
How do I update my account information, such as email or password?
What happens if my transaction is not confirmed or fails?